Shopping Cart

Categories

Below are the rules for returning items purchased from the TAG TEAM Movement including the Buy Black Today online store.

RETURNS

• Video and audio tapes are not refundable.
  
  
• Consumable products (including skincare, bath & body, personal care and health & wellness products) are not returnable or refundable.
  
  
• Print advertising orders are not refundable after advertising deadline has passed.
  
  
• Black Business Network, Black Star Opportunity and TAG TEAM University enrollment fees and membership kits are refundable within three business days of the date of enrollment. Monthly service charges for memberships are not refundable.
  
  
• Event registrations, TAG TEAM University seminars and courses, and all Internet broadcasts are not refundable or exchangeable.
  
  
• Vending spaces are not refundable or exchangeable.
  
  
• Customers who purchase TAG TEAM University courses, other programs or products on an installment plan are agreeing to a full term contract. All installments must be paid in full, regardless of use or participation, and are not cancellable or refundable.

TAG TEAM Marketing will credit your payment for returned merchandise (clothing, accessories, etc.):

1. If the merchandise is received by TAG TEAM Marketing within 21 days of the shipping date, and
2. The returned item is undamaged, unopened (still in its original plastic wrap), and unused.

All returned orders will be charged a $20 processing fee.
This fee will be deducted from the refund total.

Items must be returned to the address at the bottom of this page. Also include a note with the reason for your return, the nature of any defect, and your original order number.

Please allow up to three weeks for returns to be processed. We will notify you via email of your credit or exchange. If you paid by check or money order, TAG TEAM Marketing will mail you a check. If you paid by credit card, you will receive a credit to that card account.

WRONG MERCHANDISE

TAG TEAM Marketing will exchange merchandise that was erroneously shipped to you for the correct item or will credit your payment:

1. If the item is received by TAG TEAM Marketing within 21 days of the shipping date and
2. The returned item is undamaged and unopened (still in its original plastic wrap).

You will not be charged additional fees for wrongly shipped merchandise.

DEFECTIVE ITEMS

TAG TEAM Marketing will exchange defective merchandise for a new copy of the same merchandise or will credit your payment:

1. If the item is received by the TAG TEAM Store within 21 days of the shipping date, and
2. The item is returned with all of its original packaging and contents.

You will not be charged additional fees for replacement of defective items.

LIABILITY

Buy Black Today offers many products from a variety of Black-owned businesses. TAG TEAM Marketing International, Inc. assumes no liability for items purchased through the Buy Black Today online store. Liability lies with each particular vendor who supplies the product.

UNDELIVERABLE MERCHANDISE

TAG TEAM Marketing will charge you an additional shipping and handling fee for order shipments that are returned to us because:

1. Order undeliverable due to an incomplete / wrong / illegible address provided during order.
2. Order undeliverable because customer not home to receive merchandise.

You will not be charged additional fees if an address error was made by TAG TEAM Marketing staff.

TAG TEAM Marketing recommends that you send your returned items via an insured carrier. TAG TEAM Marketing is not responsible for lost or damaged returns. If you have questions regarding where to send your return or have additional questions please contact us directly, preferably via email. Make sure to note your order number: